The Influence of Product Quality and Price on the Purchase Decision of Car Spare Parts in Retail Stores

Authors

  • Yusril Firmansyah University of Bandar Lampung
  • Irsandi University of Bandar Lampung
  • Trenggono Puji Sakti University of Bandar Lampung
  • Suci Asfarani University of Bandar Lampung

DOI:

https://doi.org/10.47134/jbhi.v2i3.620

Keywords:

Automotive Industry, Consumer Behavior, Product Quality, Price, Purchasing Decision

Abstract

This study aims to examine the influence of product quality and price on purchasing decisions at Obama Motor, an automotive parts retailer in Pringsewu. The research problem focuses on how product quality and price affect consumer purchasing decisions. A quantitative approach was used with a sample of 44 respondents selected randomly. Data were collected through surveys, and multiple regression analysis was applied. The results showed that both product quality (β = 0.344) and price (β = 0.435) significantly affect purchasing decisions. The conclusion of this study is that maintaining high product quality and competitive pricing is essential to improve customer satisfaction and loyalty in the automotive market.

References

Arianto, R., & Albani, H. (2018). The influence of price on consumer buying behavior in competitive markets. Journal of Marketing & Retailing, 22(3), 55-63.

Bekema, M. (2024). Product and Quality Assurance at production of ALMA receivers. Proceedings of SPIE - The International Society for Optical Engineering, 13099. https://doi.org/10.1117/12.3018326 DOI: https://doi.org/10.1117/12.3018326

Corrales, N. L. (2023). Replacement of Vitamin E by an Extract from an Olive Oil By-Product, Rich in Hydroxytyrosol, in Broiler Diets: Effects on Growth Performance and Breast Meat Quality. Antioxidants, 12(11). https://doi.org/10.3390/antiox12111940 DOI: https://doi.org/10.3390/antiox12111940

Handayani, A., Irsandi, M., Hawazien, & Khorunnisa. (2024). Implementation of risk management in improving business sustainability. Business Perspective Journal, 4(2). Retrieved from http://jurnal.utb.ac.id/index.php/bpj/index DOI: https://doi.org/10.37090/bpj.v4i2.2089

Haque, M. (2020). The impact of product quality on consumer purchase decisions. Journal of Consumer Research, 16(2), 98-110.

Javanmardan, A. (2024). A socio-economic and quality-oriented optimal fruit supply chain network design in a multi-market and multi-product environment: A real case study. Socio-Economic Planning Sciences, 94. https://doi.org/10.1016/j.seps.2024.101910 DOI: https://doi.org/10.1016/j.seps.2024.101910

Kozinov, D. (2022). Labor Conditions and Surface Quality of the Rolled for the Automotive Metal Products. Lecture Notes in Mechanical Engineering, 311–321. https://doi.org/10.1007/978-3-030-85057-9_27 DOI: https://doi.org/10.1007/978-3-030-85057-9_27

Kotler, P., & Armstrong, G. (2012). Principles of marketing (14th ed.). Pearson Education.

Prokopenko, G. I. (2019). Creation of industrial equipment for high frequency mechanical impact on railway car building products and methods for assessing the quality of treatment. Science and Innovation, 15(2), 25–37. https://doi.org/10.15407/scine15.02.025 DOI: https://doi.org/10.15407/scine15.02.025

Richert, M. (2024). Surface Quality as a Factor Affecting the Functionality of Products Manufactured with Metal and 3D Printing Technologies. Materials, 17(21). https://doi.org/10.3390/ma17215371 DOI: https://doi.org/10.3390/ma17215371

Rimac, V. (2024). Evaluation of a flow cytometry-based method for determination of T-lymphocyte subtypes for quality assessment of cell therapy products. Scandinavian Journal of Clinical and Laboratory Investigation, 84(4), 273–277. https://doi.org/10.1080/00365513.2024.2377961 DOI: https://doi.org/10.1080/00365513.2024.2377961

Septiyo, D. (2023). Product Quality Improvement Of Bearing Using Six Sigma And Kaizen Method At PT. Adhi Chandra Jaya. AIP Conference Proceedings, 2680(1). https://doi.org/10.1063/5.0126832 DOI: https://doi.org/10.1063/5.0126832

Siregar, K. (2020). Quality control analysis to reduce defect product and increase production speed using lean six sigma method. IOP Conference Series: Materials Science and Engineering, 801(1). https://doi.org/10.1088/1757-899X/801/1/012104 DOI: https://doi.org/10.1088/1757-899X/801/1/012104

Stańczyk, M. (2019). The effect of selected parameters of vibro-abrasive processing on the surface quality of products made of 6082 aluminium alloy. Materials, 12(24). https://doi.org/10.3390/ma12244117 DOI: https://doi.org/10.3390/ma12244117

Sudarmanto, M. (2005). Statistika untuk penelitian. Andi.

Sugiyono, S. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Tjiptono, F. (2011). Pemasaran jasa (3rd ed.). Andi.

Waanders, D. (2020). Temperature dependent friction modelling: The influence of temperature on product quality. Procedia Manufacturing, 47, 535–540. https://doi.org/10.1016/j.promfg.2020.04.159 DOI: https://doi.org/10.1016/j.promfg.2020.04.159

Yusuf, M. (2022). The effect of brand image, price, service, product quality and promotion on consumer buying decisions for car purchases: A case study of Bosowa Berlian Motor Inc. in Makassar. Applied Marketing Analytics, 7(3), 260–275. https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85127888622&origin=inward DOI: https://doi.org/10.69554/IPZY6478

Zheng, M. (2024). Joint Decisions of Components Replacement and Spare Parts Ordering Considering Different Supplied Product Quality. IEEE Transactions on Automation Science and Engineering, 21(2), 1952–1964. https://doi.org/10.1109/TASE.2023.3252812 DOI: https://doi.org/10.1109/TASE.2023.3252812

Downloads

Published

2025-02-04

How to Cite

Firmansyah, Y., Irsandi, Sakti, T., & Asfarani, S. (2025). The Influence of Product Quality and Price on the Purchase Decision of Car Spare Parts in Retail Stores. Journal of Business and Halal Industry, 2(3), 11. https://doi.org/10.47134/jbhi.v2i3.620

Issue

Section

Articles

Similar Articles

1 2 > >> 

You may also start an advanced similarity search for this article.