Afrilianti, Lisa, and Meylani Tuti. “Pengaruh Kuliatas Pelayanan, Pengalaman, Dan Ulasan Online Terhadap Kepuasan Pelanggan”. Journal of Economics, Bussiness and Management Issues 1, no. 4 (August 11, 2024): 233–244. Accessed July 26, 2026. https://economics.pubmedia.id/index.php/jebmi/article/view/306.